FAQ photobooth
Welcome to our FAQ page! Here you will find answers to the most frequently asked questions about our photo booths..
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Is the photobooth available on my event date?
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What is the difference between the photobooths?The only difference between the photobooths is the appearance. Both models have the same camera, printer, and computer.
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How expensive is renting a photobooth?Photo booth rentals at djunes start at €325, including VAT. This includes delivery (80 km from Noordwijk or 40 km from Tilburg), installation and disassembly, a personalized photo frame, and unlimited printing.
Get up to €100 off if you pick up and return the photo booth yourself in Noordwijkerhout, Soest, or Tilburg!
Free up to 80 km from Noordwijk or 40 km from Tilburg. After that, we charge €0.50 per kilometer for delivery and return. -
How can I make a reservation for the photobooth?
- Submit a quote request online.
- We will send you the quote and inform you about the availability.
- Upon agreement, we determine the delivery and collection times together and you determine your personal photo frame.
- We will install and set up the photobooth on the day of your party or event.
- We will pick up the photobooth the day after your party.
- After a few days, you will receive all photos by e-mail or USB stick. For the latter option, inquire about the possibilities.
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What are the transport costs?We deliver the photo booth completely free of charge up to 80 km from Noordwijk or 40 km from Tilburg. After that, we charge €0.50 per kilometer round trip for delivery and €0.50 per kilometer round trip for pickup.
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At which places do we deliver?We deliver throughout the Netherlands, you will find an overview of our delivery costs below:
For DJ equipment with a total rental price of 150 euros excl. VAT, we deliver the first 15 km free of charge. We are located in Noordwijk (South Holland)
0 - 15 km € 15,00
16 – 30 km € 30,00
31 – 45 km € 45,00
46 – 60 km € 60,00
61 – 75 km € 75,00
76 – 90 km € 90,00
91 – 110 km € 110,00
The prices are for each ride. For example, this means that from 16-30 km we charge €30.00 for delivery and €30.00 for collection. That comes to a total of €60.00 for transport costs. All the above fares are exclusive of 21% VAT. -
How about the payment?We ask that you pay your invoice online no later than three days before the event. Cash payment is not accepted.
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Do I have to pay a deposit?Yes, a deposit is included on the invoice. The amount of the deposit depends on the invoice amount and will be refunded within 5 working days after the collection of the rented equipment.
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Do I have to identify myself?Yes, after you have signed the quote, you will receive a questionnaire from us in which we ask you to upload valid proof of identity.
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How do I choose a personal photo frame?After signing the quote, you'll automatically receive a questionnaire. In the questionnaire, you can indicate whether you'd like to create a frame yourself using Canva or Photoshop. You can also choose a photo frame on templatesbooth.com or send us some PNG images and customize them to your liking.
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In what format should I supply a photo frame if I want to make it myself?In ratio 6 x 2, 600x1800 pixels and upload in PNG in the questionnaire or email to office@djunes.nl.
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How big is a photoframe?The photoframes are 5x15 cm.
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When will I get the Canva link?If you have indicated in the questionnaire that you would like to make the frame yourself with Canva, you will receive a link from us within 3 working days to get started.
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What do we have to prepare?It would be very nice for us if you have already thought about the location of the photobooth. If you intend to hang or place a glitter curtain or something similar, we ask you to do this in advance. This way we can immediately start testing the photobooth.
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How much space does the device take up?The steel photo booth itself takes up a space of 40x40 cm. The wooden model has a triangular base of 100x100x100 cm. To take the best photos, we recommend keeping an area of approximately 3m x 2m in front of the photo booth.
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What is the ideal distance between the camera and the back wall?The ideal distance between the camera and any rear wall is 2 to 2.5 meters.
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How about the power connection?The photo booth needs a power connection.
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Does cabling come with the equipment?Yes, we bring extra cables free of charge so that we can connect the equipment in any situation. If you choose to connect the equipment yourself, it is useful if you indicate in advance which cables you need from us.
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Can the photobooth be placed outside?The photo booth can be placed outdoors, as long as it's covered and not exposed to rain. It's also important that the photo booth isn't placed in direct sunlight to prevent blurry photos and overheating. It's important not to move the photo booth once it's set up. If there's a chance of rain, make sure there's a waterproof tent to protect the photo booth.
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Can I use the projector outdoors?No, the projector cannot be used outdoors. It can only be used once the sun has completely set.
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How about the lighting?There is a light on the photobooth in the form of a ring. This can be operated at the back and adjusted to the desired color of the light.
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What about delivery times?After signing the quotation, you will automatically receive a questionnaire from us by email. In this questionnaire, you can indicate at what time you want us to deliver and pick up the photo booth. We are very flexible and will try our best to deliver the photo booth within the specified times.
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How much time does it take to build?Building the photo booth takes an average of 20 to 30 minutes. We ask you to think about the location of the photo booth.
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Do you install the equipment?Yes, we install all equipment free of charge.
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Do one of us have to be present during delivery and collection?It is not necessary for someone to be present at the location once the location of the photo booth has been determined. But we would like to have confirmation that the photo booth is in the right place before we leave. This can also be done via something like a video call. When picking up to photo booth, it is sufficient for us if the front door is open.
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Can we collect and return the equipment ourselves?No, this is not possible. Due to the high sensitivity to theft, we have decided to always deliver and collect the equipment ourselves.
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How does the photo boothwork?The device works very simple. You choose a personal photo frame, grab photo props, click on the screen and laugh! After you have taken the photos, the photobooth prints them out automatically and you have a wonderful memory of the day!
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How many photos are printed per photo session?Two strips are printed for each photo session.
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Does someone have to stay at the photobooth?No, no one has to stand at the photobooth.
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Are any of you staying during the event?No, we place the photobooth and give a short explanation before we leave. It's child's play.
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What do you need to make a photobooth even more fun?Photobooths are a great way of making memories at parties, weddings, and other special occasions. But to make these memories even more special, you can add some fun photobooth props and photobooth attributes! For example, this of mustache, hat, crazy glasses, bunny ears, champagne glasses, flamingos, and more. This leads to even funnier photos! You can order photo props from AliExpress or Hema, among others.
Make something beautiful of the photobooth background, after all, it is on every photo. Think for example of balloons, or even balloon pillars, flags, shiny pieces of fabric, plants, or other attributes. You can also have a banner printed as a background. We recommend a size of 2.5m x 2.5m meters for this.
Buy a photo album and a glue stick, and put it near the photo booth. This way all your guests can stick one of the two printed photo strips in the book. Also add a pen, so they can leave a nice message. -
How quickly do we receive the photos digitally?You will receive the photos from us as soon as possible, within 10 working days.
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When will I know what time you're coming?
You pass on your preferred times in the questionnaire you receive after signing the quote. About 5 days before your event, we email you the one-hour time slot for delivery and collection. You can still change your times up to five working days before the event.
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I haven't received the questionnaire or the Canva link. What now?
Search your inbox for "vragenlijst" (questionnaire) or "Canva", and check your spam folder too. Still can't find it? Email or WhatsApp us and we'll send it again.
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The address or times in the quote are wrong. How do I change them?
You can simply sign the quote. Afterwards, you enter the correct address and times in the questionnaire.
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My Canva design is finished. Do I need to send it to you?
No. You design in the Canva project we share with you, so we can see when it's ready and load it ourselves. Note that you get separate links for the photo frame and the start screen. Make sure your design goes into the right project.
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Canva shows a watermark on some elements. Do I need Canva Pro?
No. You can use all templates and elements. Premium elements only have to be paid for when the design is downloaded, and we take care of the download.
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What will cover my design?
The photos from the booth are placed on the open areas of your photo frame. Anything you put in those areas will be covered. So keep text, names and logos outside the photo areas.
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Do you check my design?
Yes, we check your design before loading it. If something is too close to the edge or unclear, we adjust it or get in touch with you.
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Is there enough photo paper for the whole event?
Yes. There is enough paper for the entire event, so you don't need to refill anything. Should it run out anyway, we supply extra paper and ink with the booth.
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Do you need Wi-Fi?
The photobooth needs internet for the QR code that lets guests save their photos straight to their phone. Please send us the venue's Wi-Fi name and password in advance. Without internet, the photobooth still prints as normal. Guests just can't share digitally on the spot, and you'll receive the digital photos from us after the event.
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Can we move the photobooth during the event?
Yes. This page explains how to do it safely.
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Are pens included with the guestbook?
Yes, the guestbook comes with 2 pens and a glue stick.
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Can I order reprints of photo strips after the event?
Yes. Handy if you were in a big group photo or want to complete your photo album. You can request a reprint via this page.
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The venue is closed on Sunday. Can you collect on Monday?
Yes. Mention it in the questionnaire and we'll collect the photobooth on Monday, at no extra cost.
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Can I rent the photobooth for a shorter time, e.g. just the evening? Is that cheaper?
You pay a fixed price whether you use the photobooth for two hours or the whole day. Short party or only a few guests? Then choose the 2-hour package: up to 170 prints, enough for 2 hours of non-stop printing, with a € 15 discount. More info on this page.
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Can I come and see the photobooth first?
Yes. Get in touch to arrange a time.
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Can I rent the photobooth for several days?
Yes. The longer you rent, the lower the price per day. See the multi-day prices.
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Does the photobooth work in a dark room or with disco lights?
Yes. The Canon camera is set to match the light in the room, and the photobooth has its own ring light. Disco lights don't affect sharpness, but you may see their colours in the photos.
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What is a personalised start screen?
The start screen is the first thing your guests see on the photobooth's touchscreen. You personalise it with your own background, colours and font, plus names, a date or a welcome message. You design it in Canva, just like your photo frame. The start screen costs € 20. More info on this page.
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Which backdrops can I choose from?
You can choose from our designs Golden stars, Pink glitter, Mountains, Christmas and Green screen. You can also have a backdrop made with your own design. See all options on this page.
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Our event has been moved to another date. Is that possible?
Yes, free of charge. Let us know as soon as possible and we'll move your booking to the new date.
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Does everyone get a strip when we take a photo with a big group?
By default the photobooth prints 2 strips per photo session, also for a big group. Want more strips per session? Add the Multiple strips per photo session upgrade (€ 30). You can also order reprints after the event.
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Can we rent several photobooths for one event?
Yes. Request a quote or email us how many photobooths you need.
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