Photo Too Dark

Quickest solution

  • Is the light on top of the photobooth turned on? If not, turn it on and set it to the brightest level.
    People in the photo will be better lit if they stand closer to the booth.

Adjust camera settings

  • Near the photobooth there is a trolley bag with a small black box or pouch containing the key to the photobooth.
  • Open the photobooth and follow the steps in the video below.
If the video on this page doesn’t work, click here.






 
Do you see other settings on the screen? Change the camera settings to A+, see the images below:




Preventing Malfunctions

The photobooth may freeze if the touchscreen is tapped too rapidly in succession.
To avoid this, only touch the screen when the message “Touch the screen to start” is visible.

Still not working?

If the issue is not resolved, please send a WhatsApp message with the error or a description of the problem to: 071-2340333. We will get back to you as soon as possible.